COMPLAINTS
Muaythai Australia takes all complaints seriously and are committed to resolving any issues in a fair and timely manner. We believe in maintaining a safe, respectful environment for all involved, we ensure that each concern is thoroughly investigated by the appropriate channels.
HOW TO RAISE A CONCERN
Everyone from athletes, officials, parents, support personnel, administrators and supporters play a role in protecting the integrity of our sport. Muaythai Australia works with Sport Integrity Australia (SIA) to coordinate and manage complaints and reports. Complaints received will be evaluated and either managed by Muaythai Australia, referred to SIA or an appropriate external agency, or passed back to the complainant with suggested pathways for them to pursue where the Complaint is out of scope.
Questions about any integrity related matters can be directed to the Muaythai Australia Integrity Manager:
Name: Abby Nelson
Position: General Secretary
Email : gensec@muaythaiaustralia.com.au
Check out the National Integrity Framework FACTSHEET.
In addition to the National Integrity Framework policies, Muaythai Australia has the following integrity policies:
WHO MANAGES COMPLAINTS?
As a member of a sport that has signed up to the National Integrity Framework, you can make a Complaint if you believe a fellow member has behaved poorly and potentially breached one of the policies.
If the Complaint is about Child Safeguarding or Discrimination, you can make the Complaint to Sport Integrity Australia. You can lodge a Child Safeguarding or Discrimination complaint to Sport Integrity Australia by completing the online form.
Integrity Complaint or Report | Sport Integrity Australia
If you would prefer to talk to someone at Sport Integrity Australia, assistance is available by calling 1300 027 232.
All other integrity complaints should be submitted to and will be managed by Muaythai Australia - FORM
YOUR SAFETY IS OUR FIRST CONCERN.
If you are in Australia and in immediate danger or at risk of harm, call your local law enforcement agency or dial triple zero (000).
OTHER SUPPORT PATHWAYS
If you need mental health or wellbeing support, you can contact a support service provider:
- Lifeline | 13 11 14
- Beyond Blue | 1300 224 636
- Black Dog Institute | 02 9382 4530
- Headspace
- Wellmob Online Counselling
- Yarning SafeNStrong
SAFE SPORT HOTLINE: 1800 161 361
7AM-7PM, 7 DAYS A WEEK, 365 DAYS A YEAR
The Safe Sport Hotline is part of an expanded service offered to members of sport to share their story with a trusted member of the Sport Integrity Australia team about integrity issues they have experienced.
The service includes an anonymous reporting capability that covers wider racial and cultural issues in sport for people who feel they have been discriminated against in their sport.
CONNECT WITH SUPPORT
If you, or someone you care about, is struggling with an issue it's okay to reach out for support. MENTAL HEALTH OR WELLBEING SUPPORT SERVICE PROVIDERS
BULLYING IN SPORT
Every person in sport, in every role, has the right to participate in an environment that is fun, safe and healthy, and to be treated with respect, dignity and fairness. RESOURCE: BULLYING IN SPORT
ABUSIVE OR INAPPROPRIATE CONTENT ONLINE
If you have a concern about abusive or inappropriate material online, you can also report it to the eSafety Commissioner for action. eSafety can investigate cyberbullying of children, adult cyber abuse, image-based abuse (sharing, or threatening to share, intimate images without the consent of the person shown) and illegal and restricted content. REPORT TO THE ESAFETY COMMISSIONER
EDUCATION & RESOURCES
When it comes to sport integrity, it is critical for everyone who is involved in sport, from grassroots to elite-level athletes, their parents, teachers, coaches, sport administration staff and support personnel, are aware of their rights and responsibilities. There are a range of tools and resources available to help keep everyone informed.
SAFEGUARDING
The Safeguarding Children and Young People Policy is designed to protect children and young people in sport by putting in place rules and processes to ensure sporting environments are inclusive, positive and safe for all children and young people, all the time. Check out the FACT SHEET, VIDEO and OTHER RESOURCES.
The Child Safe Contact at Muaythai Australia is:
Name: Carly Gangell
Position: Child Safety Officer
Email: mail@femalesfightingforward.com.au